Policies & Terms
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Privacy Policy
What personal data we collect, why, who we share it with, how long we keep it, and the rights you can exercise.
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Terms of Use
The agreement between you and the marketplace when you browse, order or use any buyer feature.
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Seller Agreement
The commercial agreement with a shop selling on the platform — listings, commission, payouts, obligations and suspension.
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Affiliate Programme Terms
The terms for members of the Business Women programme who earn commission by curating and recommending sarees.
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Returns & Refunds Policy
When a saree can be returned, how a return is raised and assessed, and how and when money comes back.
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Shipping & Delivery Policy
Where we deliver, what dispatch and delivery timelines to expect, shipping charges, and what happens when delivery fails.
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Cancellation Policy
How and until when an order can be cancelled, by you or by us, and what happens to your money.
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Wallet, Gift Card & Referral Terms
How platform credit, gift cards and referral rewards work — what they can be spent on, and what they cannot be converted into.
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Community Guidelines
What is welcome and what is not in reels, circles, tables and every other space where members post.
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Content & IP Takedown Policy
How to report content that infringes your rights or breaks the law, and how we act on such a report.
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AI Features & Photo Processing
How virtual try-on and our other AI features work, what happens to a photo you upload, and how long it is kept.
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Cookie Policy
The cookies and similar storage our websites use, what each is for, and how to control them.
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Account & Data Deletion
How to delete your account and personal data, what is removed immediately, and what we must keep by law.
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Contact & Business Identity
Who operates this platform — registered entity, address, tax identifiers and how to reach us.
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Grievance Redressal
How to escalate a complaint, who the designated officers are, and the timelines we are held to.